Have loved it, but you all have to make up your mind about iCloud

I have really enjoyed using this app. The developers are either not up on how to correctly use iCloud or at best have so waffled in their desire to use Apples service that they have provided instruction to turn off iCloud. When I did this the following happened:

1. I received this error: [Error] The file couldn’t be saved. (512)
2. My familys medical records became inaccessible.
3. The ability to reaccess the records through iCloud is blocked by the application (Once you turn iCloud off, you cannot turn it back on).

So my question is, why do My Medical developers seem to have such problems with iCloud when the myriad other apps I have dont seem to have such a fuss over iCloud. MyMedical devs suggest that iCloud has a reliability problem and/or security issue. Really? Could you provide some documentation to that effect? None of the other apps I use which also involve sensitive information seem to have that complaint about iCloud. I cannot imagine it would be a good business plan for Apple to just leave iCloud "unreliable and insecure".

When I went to the mymedicalapp.com support page there is a modal window that greeted me:

> To those who cannot access their data in iCloud:

> We are working tirelessly to correct a problem where data cannot be retrieved from iCloud. A correction will be in the form of an update which can be downloaded from the App Store. Apple takes several days to deliver our updates to you, so your patience and understanding are appreciated. We are trying to solve this problem as quickly as humanly possible.

Im sorry. Maybe you Maybe you could work tirelessly in testing your updates before releasing them. Thats a pretty big screw up. At least MyMedical acknowledges their error.

The way, MyMedical has gone about these updates, forcing their preferences on users and doing so in completely unsatisfactory and unprofessional ways (i.e., causing my files to be no longer accessible from the app) should give you pause in downloading this otherwise (when its working) good and helpful app. As a user, I really shouldnt have to concern myself with the innerworkings of the code or intercompany politics between Apple and MyMedical. I paid for an app to manage my medical data across devices. I am no longer receiving that service at all.

wjnielsen about My Medical