Poor support and reliability

I have used My Medical for over for the past few years and have not had any problems until recently. My medical is running on my MacBook Pro and my iPhone using their Dropbox sync. A few weeks ago I checked the application and all my data was lost for the past year on both devices. I sent 2 emails to support requesting assistance and received no replies from the developer. While losing the data was disconcerting the lack of any support from the company is unacceptable. Over the years I have contacted other firms for support with their apps and have always received a prompt reply. This is the first company that has not bothered to answer repeat emails for assistance. If you are looking for an app to store your medical data reliably as well as a firm that will assist you when necessary then I urge you to stay away from My Medical.

FrustratedMn about My Medical